250 completed visits/month
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Automatic customer notifications for cleaning teams
Send arrival and completion emails with a photo summary link automatically — so clients always know the job is done, with no login and no manual follow-up.
Built forCleaning companies5–30 field staffNo app install14-day free trial
Answer
Cleaning customer notification software sends arrival and completion emails with a photo summary link automatically. CrewProof does this without a client login, so cleaning teams stop answering “did you come?” calls and clients stay informed by default.
The problem
The client finds out the job happened from a bill.
When the only signal a client gets is the invoice, every completed job is a small surprise — and surprises become “did you even come?” messages.
CrewProof sends the client an arrival note and a completion summary with photos, automatically, the moment the crew finishes. The update is the default, not a task someone remembers.
The client hears from you, automatically.
1
Crew confirms arrival
The client can receive a short arrival note when the crew checks in.
2
Crew completes the job
Checklist results and photos are saved as the job is finished.
3
Summary is sent
A completion email with a secure photo-summary link goes out automatically — no office step.
4
History is kept
Every sent update is logged, so you can prove what the client was told and when.
The same workflow, on every device.
A look at the CrewProof interface your office and crews actually use.
Arrival — Maple House10:27 · "Crew arrived, starting now."
Completed — Maple House12:32 · "Job finished. View summary & photos."
Secure summary linkBefore/after · checklist · timestamp
Sent automatically · no client login
CrewProof vs the tools you may be using.
Spreadsheets, group chats and generic field-service suites each leave a gap. CrewProof closes it in one workflow.
| Capability | CrewProof | Spreadsheet | WhatsApp / chat | Generic FSM |
|---|---|---|---|---|
| Recurring schedules | Yes — set frequency once | Manual — rebuild rows | No | Often — if configured |
| Crew instructions & checklist on phone | Yes | No | Limited — text threads | Yes |
| Photo proof per job | Yes — attached to job | No | Limited — manual album | Sometimes — add-on |
| Automatic customer emails | Yes — arrival + completion | No | No | Often — paid add-on |
| Reassign & skip visits | Yes — one click | Manual | Chat scramble | Yes |
| Pricing model | Per completed visit | Free, but manual | Free, but no records | Per seat, enterprise |
Example
Calm Spaces Cleaning
A team whose owner personally texted every client after each visit.
Automatic arrival and completion emails replaced the owner’s manual check-ins. Clients got consistent, photo-backed updates even when the owner was busy, and the “did you come?” calls nearly stopped.
Unlimited crew on every plan.
Start with a 14-day free trial. Monthly or annual billing (pay 10 months yearly). All plans include scheduling, proof photos, customer emails and unlimited customers.
750 completed visits/month
2,000 completed visits/month
5,000–25,000 completed visits/month
CrewProof questions, answered
Does the client need a CrewProof account?
No. Clients receive emails with a secure link to the service summary and photos. There is no login for them to create or remember.
What is in the completion email?
The email includes arrival and completion confirmation and a secure link to the job summary with checklist results and before-and-after photos.
Can I turn notifications off for some clients?
Yes. Notification delivery is configurable per client, so you can match each account’s preference.
Is this part of the scheduling product?
Automatic client updates are included in every CrewProof plan. See the CrewProof product page for the full workflow.